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  • Services Offered

MDM Consulting
Melissa D McCoy, L&D SPECIALIST

MDM Consulting Melissa D McCoy, L&D SPECIALIST MDM Consulting Melissa D McCoy, L&D SPECIALIST MDM Consulting Melissa D McCoy, L&D SPECIALIST

Work & Contracts Available

Work & Contracts AvailableWork & Contracts AvailableWork & Contracts Available

Introduction

  An accomplished and results-oriented leader with extensive expertise creating and implementing corporate training programs. Certified Professional in Talent Development (CPTD) with stellar record of extensive research, understanding, and application of adult learning facilitation methods, delivery modalities and curriculum development. Credible history of guiding employees to develop progressive careers, evaluating employee performance, assisting other managers with training issues, and creating training materials. Record of accomplishment using consultative and problem-solving skills to identify training needs, recommend training solutions, and develop complete technical and non-technical training programs that support business strategy while fulfilling the needs of learners.  

About Me

Learning & Development Skills

  • Training & Development
  • Feedback & Coaching
  • Performance Management 
  • Instructional Design
  • Learning Management Systems (LMS)
  • Budget Administration 
  • Leadership Development
  • Change Management
  • Strategic Planning & Analysis 
  • E-Learning Design & Development
  • Training Facilitation & Delivery 
  • Organizational Development 
  • Process Mapping
  • Technical Writing/SOP Writing
  • Simulation Creation
  • Knowledge Base Development

Technical Skills- Level: Expert/Advanced

• LMS:  SumTotal; MyLearning; Success Factors 

• Camtasia  • Microsoft: Word, Excel, PowerPoint,  OneDrive, Access, SharePoint, Teams • Corel Draw • Articulate 360: Storyline, Quiz Maker, Rise  • Adobe Photoshop  • WebEx/WebEx Training 

 • Adobe Premiere  • SAP Enable Now  • Well Said  • Knowledge Owl

Work Product Gallery

e-Learning Samples

Link to e-Learning Example: Welcome CallLink to elearning example: Job AidLink to elearning: Scheduling 101

Video

Recording, Editing and Producing

All footage was captured, edited and produced by me.

Video

Part 1 of video series

Part 2 of video series

Part 3 of video series

Documentation Examples

2022 ServiceNow Portal Interacting with IT User Guide (pdf)Download
2022 JOB AID ServiceNow Portal Coupa Related Changes (pdf)Download
Course Map blank (docx)Download
Instructors Guide example (pdf)Download
DOC Training Development Plan (docx)Download
PPA HU SCC (pptx)Download
Transformer Rated Meter Diagrams with transitions (pptx)Download

User Guide Example

Download PDF

Job Aid Example

Download PDF

Copyright © 2025 Melissa D McCoy, L&D SPECIALIST - All Rights Reserved.

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